Quality Car Service

01908 657 970

service@qualitycarservice.co.uk

Monday - Friday: 8.00am - 5.30pm

01908 657 970

service@qualitycarservice.co.uk

Monday - Friday: 8.00am - 5.30pm

Customer Testimonials

“I am very happy with the service from the guys at QCS - Their work and professionalism is amazing. Thank you.”

- Paul

“My car was MOTd on Saturday and it was completed on time. The office/waiting room was clean and warm and the staff were very pleasant. Whilst waiting, I observed how the staff treated other customers and, from what I saw, everyone was treated with the same respect and courtesy. The staff created an atmosphere of trust and I have booked my car in to have required work undertaken (new cam belt required as identified by myself and not something that I felt I was conned into as I had been at other garages as I'm female). I am a loyal customer if treated correctly and assuming the quality of work and customer care continues in the same manner, then I will be coming here for all my car needs. Thank you very much.”

- Marie Gillin

“Sat and waited while MOT was carried out - Offered coffee, staff friendly.”

- Anne

“Only dropped the car in for an annoying squeak, somewhere from the rear. Liked the look of their Facebook page, so thought I'd give them a try this time. They got the issue rectified within the morning, plus they ran a health check on the car, checked oil and tyres, washed and vacuumed it. Best part was the tip to swap to a different alloy wheel repairer - I mentioned that I was booked in to see the following day. They knew someone closer and better with an offer on, so I’ve ended up £60 better off by visiting them and have a nice quiet car again.”

- Stuart Banfield

“Another great experience with Quality Car Service this week. MOT done all fine and clear, picked up the car and on the way home engine light came on. Called them back and they made arrangements for me to drop the car off at a time that suited me and fixed it the next day. Always go the extra mile and I never feel like I'm being ripped off.
Also - the cleanest waiting area I have ever experienced and, as a woman, I always feel comfortable there (unlike some garages you go to). Thanks again guys :)”

- Lindsey

“We have been using QCS for quite a while now. This is how service should be at a garage. Efficient, economical and simple. Why can't more garages be like this? I have recommended their service to some friends who also had positive experiences and, hopefully, will recommend them to their friends etc.”

- Mel Ferson

“Both my husband and I have had our cars serviced, fixed and MOT'd on numerous occasions. We have always had a warm welcome, time slots have been worked out to our advantage with no hassles if we have had to change last minute. Great communication whilst jobs have been taking place and at a reasonable price too. Would recommend to anyone to try.”

- Amanda

“Quick & easy online booking service followed up by hassle-free MOT drop-off & collection in the timescale booked.”

- Gary

“Recently had a problem with my wife's car on return from holiday. Having used Quality Car Service before, I called them and despite being busy, they agreed that I could drop the car in for a check to work out what was wrong and then book in for next week if any work needed doing. When I got there, the check was done quickly, the problem identified, and they even managed to do the work whilst I waited - Top quality service - Thank you!”

- John

“Friendly/efficient staff - Nothing too much trouble. Been coming for 5 years.”

- Mrs Samuels

“Have used this garage a few times now, and have never had any problems or issues with them. Always very helpful service and everything is given to you plain and straightforward. I even got a phone call from them as I was driving away from the garage, as they had spotted one of my number plate lights had gone, so I went back and they fixed it for me there and then for no extra charge. Wouldn't hesitate to recommend these guys.”

- Chris Lamont

“One of the best experiences I have ever had with any car service company. I would undeniably use their services again. Thanks Quality Car Service.”

- Scott Barry

“It's like having a caring family member take care of my car's problems.”

- Susan

“I was away from home on business when my Volvo developed a clonk - Was booked in immediately for someone to check the car for faults. No fault found, no charge! Felt very reassured, not patronised and left full of praise for this great business.”

- Anna Thompson

“This was the first time I have used this garage for an MOT and was pleasantly surprised by the experience. I have, in the past, experienced some very poor service at other garages together with poor attitude and having been charged for work that did not need to be carried out. My trip to Quality Car Service Milton Keynes was professional, fairly priced and honest. I will definitely use this garage again.”

- Heather Hadden

“I've had my wife's VW Touran serviced at Quality Car Service since the manufacturer’s warranty expired and have always been satisfied with the value for money and customer service. A few days ago, a couple of weeks after the regular service, a brake light bulb failed on the VW and they were able to switch it out within 15 mins! This saved me time and kept my wife happy and safe. Thanks folks!”

- Stephen Roberts

“Have had my old Kia Rio MOTd twice at Quality Car Service and both times have been spot on. Very honest and straightforward, they don't try to lose people like me who know nothing about cars/engines!! Just tell the truth, always a cup of coffee and great service from Ben and the team there. Would recommend to all - Try it out. As the old saying goes, "you pay for what you get"!!”

- Michael Cloherty, Milton Keynes

“I’ve been using this garage for a number of years to service both our cars. They are really good, they always have a slot available, work fast and have good prices. Would recommend them without reservations.”

- Adrian Bara

“Quality Car Service gave me a reasonable quote compared to the authorised dealer and were quicker to complete the work - Kept me informed on the progress. Would surely recommend them.”

- P. Suser

Quality Car Service make sure they look after their customers

“On two occasions now, my wife and I have been caught out my niggling issues that we thought we could resolve ourselves. We were delighted by the attitude of Quality Car Service which is - bring your car in and we will sort it. We will also give your car a quick once over and, because you are a valued customer, we will do our best to make sure that you don't pay a thing. I like that attitude.”

- Paul Clarke

“Dropped the car off and was given a warm welcome and a much needed coffee. Service and MOT completed within timescale plus a cleaner car returned to me. Fair price paid for the jobs done. Excellent service all round.”

- Andrew

“Had a Full Service, they e-mailed a comprehensive vehicle health checklist using a simple red and amber system and then confirmed the cost of any remedial work. The quality of the service was fantastic and all payments were completed securely. Superb service.”

- Ravinder Nagra

“Amazing service without fail - Use them for everything including Service, MOT, Brakes and Air-Con. Always polite, professional and helpful. Service is excellent and pricing very competitive. No negative points - This is how garage services should be.”

- Matthew

“It was a great experience to take my car there for an MOT. Lovely staff and will definitely recommend others to take their cars there for Servicing or MOT.”

- Elijah

“They took my car in at short notice and did all the work I needed to a great standard. No messing around, no beating around the bush, just straight-talking professionalism. Now I’ve used them I won’t use anybody else for my Mercedes. Thank you QCS.”

- Dan R.

“Had my Chrysler Crossfire MOT'd and new tyres fitted. Tyre prices were cheapest in local area AND far cheaper than what I could get them online. They even topped up the engine anti-freeze fluid for me. Very impressed with service - Will be going back!”

- Luke Basterfield

“So I decided to try out the engine remap, with the promise of my money back if I wasn't happy. My car is an Audi 2.7 TDI Quattro Tip auto Avant. It was quick to start with, but always a slight delay when you put your foot down, so I just wanted it tweaking a bit. And if I could get some more fuel economy that would be great, but the Audi isn't that bad for such a big car, giving 35mpg combined.

After parting with my cash, I jumped into the car and as soon as I pulled away, I could feel the difference. I then raced to the A5 dual carriage way to test her out, and wow, what a difference. I had a smile on my face all the way home.

It’s been a few weeks now since the remap, and now I have started to calm my right foot down, I can see the economy benefits too. I am getting 40 mpg combined and 50 mpg on the motorway. Eventually it will pay for itself then, but I'm not too worried, as I'm so happy with the change - It’s like having a re-conditioned engine fitted. Definitely recommend. Oh and the garage is pretty good too! Thanks guys.”

- Andy Chapman

“My wife and I have been using Quality Car Service for many years and have never had a bad experience. The guys at service reception are excellent and always go that extra mile. We find Quality Car Service both competitive and professional and you always have peace of mind when they have worked on your vehicle. Thank you all at Quality Car Service.”

- Richard Martin

“I found the service I received very good. Three people asked me if I wanted a drink - Very nice!”

- Sarah Mileham

“I always find their customer service second to none and the quality of their work is outstanding. I always take my car there for all its needs.”

- Rachel

“I first came across Quality Car Service when I had an issue with my ABS. Having taken it to a Ford dealership and 2 separate national garage chains, all of which couldn't diagnose the fault, I found QCS. They arranged for me to use one of their courtesy cars so I could get to work and were completely flexible around my requirements and needs. They diagnosed the car within 5 minutes and had it fixed and ready by the following day. Since then, I have been back with any issues on my car and the service is always top class. Really couldn't fault these guys and can't recommend them enough. I used to swear by main dealerships and always got my car fixed or serviced with them but Quality Car Service have now won me as a customer. Keep up the good work guys!”

- Vicci Taylor

“This is the third occasion I have now used Quality Car Service. The customer service and communication has been first class. The work has been completed to a high standard with attention to detail. They really make you feel valued as a customer. I shall be a returning customer - It so important to find a garage you can trust.”

- Paul Putman

“I took my Toyota Yaris here last year as there was a special offer on MOTs, and was impressed with the service. This year I had an MOT and full service. The Full Service price was considerably cheaper than an intermediate service from the Toyota dealer, as was the MOT. I booked over the phone … The person I spoke to was friendly and efficient and quickly booked me in. I brought the car in, handed the car in and went on my way. A few hours later I got a courtesy call telling me the car had passed the MOT with no problems, and was midway through the service. He also asked me at what time I would like to pick the car up. I arrived back at the arranged time to see my car, freshly cleaned and waiting for me. The person at reception went through the details of the Service and MOT, also including stuff that had minor wear, but not enough to warrant changing this year, and the price was exactly what had been quoted...no hidden extras. Overall, fantastic. Will definitely be coming again!”

- Neville Fox

“I was referred by a colleague and the service was excellent. Also received a 10% introductory offer. Lovely customer service, team are great and car is cleansed.”

- Naomi

“I have used Quality Car Service for an MOT on my motorhome in the past. The service has always been first class - Same again this time with my car. Easy booking-in facilities, a range of local shops and services nearby if you want to use the workshop time effectively, and a courtesy phone call to let you know when the work is done. Nice attitude from all staff that I have encountered.”

- Peter

“It’s a rare occasion that I trust anyone, but I have got to confess, the staff at Quality Car Service impressed me - They are polite, friendly and helpful and, above all, they are honest. I would happily recommend them to anyone. It’s not often that you discover such great service, so there you go... One of the best motor specialists around. They have got my trust and anyone who knows me will tell you, that's a rare thing. Thanks guys!”

- Vincenzo Rossini

“I only take a car in once a year, but when I telephone or visit the staff on reception, they always recognise me, are polite and courteous. They will drop off and pick up if needed, you are offered tea/coffee on arrival and the work to my car has always been more than satisfactory.”

- Christopher Rose

“Their prices were competitive, they kept me informed throughout and when I collected my car, it had been cleaned and polished at no extra cost. Will be using again. They were half the price of the main dealer!”

- Carl Yeomanson, Plumbing & Gas Solutions Ltd.

“MOT and Service was executed in a timely manner. For a first time experience, the guys understood and showed willingness to help, simplifying and understanding a customer's vehicle issues and helping on arranging times around a customer's busy schedule. Certainly and highly recommended. Many thanks.”

- Andrew Mwszange

“I have found everyone I've dealt with at Quality Car Service to be knowledgeable, thorough, friendly and, above all, good value. As a young female who knows very little to do with cars, I feel quite vulnerable walking in to a garage, but having used Quality Car Service on several occasions, I would recommend them to anyone looking for honest work at an honest price.”

- Michelle Batchelor

“They pick up my car, let me know what's happening, do a great job and give me a loyalty discount. Tim's professional customer service is much appreciated.”

- Sue Downie

“Took the car in to have a noisy engine checked. They did a thorough check, found nothing untoward and, for good measure, updated all the engine management softwares. End result - no problem, no cost. Brilliant!”

- Alan Standley

“Dropped the car off and was given a warm welcome and a much needed coffee. Service and MOT completed within timescale, plus a cleaner car returned to me. Fair price paid for the jobs done. Excellent service all round.”

- Andrew

“Quality Car Service provides great and reliable service. All staff are very professional and friendly. I would recommend it to my friends and family.”

- Maria

“I was kept informed of problems arising with my car service and presented with options to resolve them. I was happy with the service I received and confident that I wasn't being hustled to carry out unnecessary repairs. I will certainly be using them again”

- David Spilsbury

“I have dealt with Quality Car Service for many years and the service is outstanding and the staff very professional in every aspect of their business.”

- Powell

“I recently had my car MOT here and bought 4 new tyres. No issues with either visits and both were dealt with at the time booked in. Very professional service - one of the better garages in MK.”

- Steve Wilson

“Top quality service, communication and value, would recommend this company.”

- Andy

“I used Quality Car Service to MOT my car. I received very good service. The staff were very friendly and the service was quick. I went away as the MOT was completed, my car was parked and the paperwork completed when I came back. There was no messing about and they didn't try to sell me anything. The price was really good and no hidden costs. They even tightened my hand brake for me for no extra charge. I would recommend Quality Car Service to anyone.”

- Catherine

“It's all been said before. Very impressed and will certainly recommend you to others.”

- Roger Churchill

“I chose this company based on a recommendation and was pleasantly surprised. They replaced my clutch and the work was done on time and on budget and far more competitive than the main dealer. I have since given them repeat business and recommended friends who have all been very happy with the service and quality of work. Well done QCS.”

- John, Towcester

“First time I've used the garage for an MOT and was very happy with the service. Thanks.”

- Steven

“Saturday morning, 8.30am I was stuck on my drive, starter motor packed up. By 11.30 they had fixed it and cleaned the car! That's all I ask of a garage - Friendly, efficient, quick and at a fair price. I've not used them before, but definitely will again.”

- Ian Pearce

“We recently had our motorhome remapped at Quality Car Service and we're very impressed, not only with the extra performance and better fuel economy, but with the professional manner in which we were looked after.
We didn't want to leave our pride and joy motorhome in just anyone's hands, but had peace of mind they would be looking after 'Bessie' whilst she was in for the work to be done. For peace of mind, we would highly recommend giving these guys a call.”

- Steve Radford

“I recently had my car MOT here and bought 4 new tyres. No issues with either visits and both were dealt with at the time booked in. Very professional service - one of the better garages in MK.”

- Steve Wilson

“The team at Quality Car Service are all friendly and helpful. I have been taking my car(s) to them for several years and have always received excellent treatment. I believe their prices are extremely competitive and the service is first class. I will continue to use Quality Car Service for the foreseeable future.”

- Ian Drummond

“Nice place to visit, not sitting waiting among dirty coffee cups in a chair that appears to have come from the local tip! A refreshing change from the normal garage experience. I will certainly be using them again for Servicing & MOT's etc.”

- Ronald Brown

“Just moved to MK - was looking for someone to look after my car and have found them. Efficient, good value and someone you can trust to look after you. Will use them for my MOT and Servicing in the future. Thanks Tim and Ben.”

- Graem Rhodes

“Very friendly and professional car service. Simply the best car service in Milton Keynes.”

- Mr Kupitz

“I have a Vauxhall Vectra 19 td, had a TerraClean and was very impressed when I drove my car. Well worth doing the Performance Service from the garage in Milton Keynes Quality Car Service in Granby. Thanks to Chris and his team.”

- Alan

“It’s easy to write a review and give good marks when your car passes its test, but credit to the staff and company - They were ready for me on time, I paid what was quoted, finished on time and at no point did I get an upsell or feel like they were out to make extra money. Will consider using these guys for Servicing etc. Thanks.”

- David

“This is the second time I have used Quality Car Service and their service is exactly that - Quality. Very polite staff who genuinely seem to care about your experience. Competitive pricing matched with this level of customer service and professionalism is rare!”

- Ian Austin

“Excellent customer care, excellent service all the time and cannot be beaten on price for the quality of service. Highly recommended.”

- Phat Stillo Ltd

“I brought my car in with an unknown problem and they quickly diagnosed and repaired it. They also carried out a free safety check which highlighted some other areas that may need to be looked at in the future, but were very honest with me as to what needed doing and what didn't. They also valeted my car at no extra charge which was a nice surprise! I will definitely be using this garage again.”

- Robin Heinsen

“My car was fitted in and dealt with promptly, the staff are friendly, efficient and trustworthy. It makes a welcome change from other rip off garages and I got lots of tea! Thank you.”

- Jess Paice

“One of my main complaints about car service workshops over the years (and let's face it, there's been plenty of years) is that they always promise to call you with any updates BEFORE they start working on your car. Then they don't. One of the things I really like about Quality Car Service is that their communication is really good. They keep you informed every step of the way. Their work is good quality and the car is ready when they say it will be ready. We've used them for a few years now with our various makes and models of cars. They do a nice valet on a car service as well. Give them a try.”

- Simon Harvey, Milton Keynes

“I had my Mercedes ML serviced by Quality Car Service after getting a quote from Mercedes themselves. For less than the price that Mercedes was going to charge for the basic service I got a ton of extras; diesel filter; pollen filters; brake fluid; anti-freeze. Then to cap it all I got £20.00 off of my MOT when that was due… So far a very good service from this company.”

- Mrs. Jane Kneller

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